Get Help

Ok, let’s make a start… firstly, can you tell us who needs help?

I Need Help

First Steps

Contact our team to arrange to meet with one of our advisers.

What happens next?

An appointment with us is nothing to be worried about – we are on your side and we don’t bite!

You will meet with a trained debt advisor and an assistant from our team in one of our rooms at Shirecliffe Community Centre.

Over a cup of tea we’ll talk through the money issues you are struggling with.


Your first appointment

First, we'll get to know you and your situation

We’ll look at any documents you can bring along to help us to understand your situation

We’ll make a list of who you owe money to

We’ll take a look at your budget together

After your appointment we will start to talk to your creditors for you

We might need to arrange to chat with you again to help us fully understand your financial circumstances

First, we'll get to know you and your situation

We’ll look at any documents you can bring along to help us to understand your situation.

We’ll make a list of who you owe money to.

We’ll take a look at your budget together.

After your appointment we will start to talk to your creditors for you.

Finally we'll will meet with you again to discuss your options once we have done that.

We will then arrange a follow up meeting where...

We'll explain your options

Together we’ll make a plan and start to deal with your debt

Get In Touch

Someone I love or work with needs help

Sometimes our clients just need some reassurance and basic help with budgeting. At other times they may ask us to liaise with those to whom they owe money. We will try to do our best to help our clients get back in control of their finances as soon as possible.

If you are a family member of someone struggling with unmanageable debt, or you are working with them in a professional capacity, then you can help them on the first step of their journey.

We offer FREE, impartial and confidential debt advice to anyone in Sheffield who asks us for help.

How to refer someone


If someone you know has said that they want help dealing with their debt and you want to help them, then please get in touch.

(please remember that for us to provide effective help, the client really needs to want change to happen!)

We are also happy to answer any questions about the service we provide.